All of Your Questions Answered
As a rule, all our kitchens and bedrooms are manufactured to request so it is not as easy as saying “I’ve received a cheaper quote elsewhere.” A Ford and a Ferrari for example, both do the same job with a very different price bracket. What we can promise, is to match or beat any like-for-like quote based on a manufacturer who produces kitchens/bedrooms to the same specification as ours. Not sure how we compare? Send us a copy of your quote to enquiries@gardinerofengland.com and we will do the rest! We regularly beat the price of Howdens, Wren, Benchmarx, Wickes and Magnet kitchens without compromising our high quality
Once ordered, the lead time for production depends on the range and colour selected. Bespoke “James Gardiner” projects carry a lead time or 8-10 weeks upon finalised design, all stock Gardiner of England projects can be turned around within 3 weeks and paint to order projects carry a lead time of around 6 weeks. We always advise to allow plenty of time for your order to arrive, a rush job only leads to issues down the line. If you are on a tight schedule, please contact our sales team to discuss your options.
We endeavour to only deliver your project on our own fleet of transport. As a rule, this will be a one man delivery and we would arrange for your fitter (either provided by Gardiner of England or of your own choosing) to be available at the time of delivery to assist with a lift of heavy, large items and also to check receipt of all goods listed on the delivery note. On the rare occasion that we will outsource your delivery, we will only use trusted delivery partners to the kitchen industry.
If you have changed your mind or something changes on your plan, please alert us as soon as you become aware of this issue. If production of the order has already started we can arrange for the items requiring amendment to be produced at the end of the line thus avoiding potential delay. If your order has not yet entered the production then we can usually make amendments to your order free of charge.