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THE DESIGN PROCESS
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YOUR PERSONALISED
DESIGN SERVICE
Our design experience is all about you. From your initial consultation to the final details, our expert Designers work closely with you to bring your vision to life. We ensure every space is tailored to your needs and style.
Scroll down to learn about our design process
STEP INTO OUR DESIGN SPACE
Explore beautiful kitchen displays, get hands-on with materials and appliances, and sit down with our expert Designers to discuss your vision.
HOW YOUR APPOINTMENT UNFOLDS
Each design appointment is fully tailored to your needs, with our dedicated team guiding you through every step.
FIRST MEETING
Our Retail Designer will chat through your ideas, lifestyle, and what you’re hoping to create. We’ll ask a few thoughtful questions to better understand how you use your kitchen day-to-day—whether it’s the heart of family life, a space for entertaining, or your own cooking sanctuary.
Feel free to bring along any inspiration images, colour preferences, or even architectural plans if you have them. The more you can share, the more we can tailor our design to you. This is your chance to explore materials, talk through options, and start shaping a kitchen that truly works for your life
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MEASURE VISIT
After your initial consultation, your Retail Designer will book a home visit to better understand your space. This usually takes 1–2 hours.
We’ll take precise measurements, note the position of windows, doors, and key fittings, and discuss how you use your kitchen—what works, what could be better, and any practical needs.
It’s all about making sure your new kitchen fits seamlessly into your home and your lifestyle.
DESIGN PROCESS
After the measure visit, your Retail Designer will bring everything together - your ideas, preferences, and precise measurements - to create a personalised design.
They’ll produce a detailed colour image of your new kitchen, giving you a clear vision of how it will look and feel in your space
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SECOND MEETING
In your second appointment, your Retail Designer will present your bespoke kitchen design, bringing your vision to life in full colour
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You’ll have the chance to talk through the plans, ask questions, and request any changes.
Your first design and initial edits are completely free so this is where everything starts to come together, and we move one step closer to creating your dream kitchen.
YOUR KITCHEN JOURNEY
Your kitchen journey will be entirely tailored to your timeline and requirements. A approximate estimate timeline would be:
START
Your contract
is signed with
our Retail Designer
WEEK 2
Our Contracts
Manager will visit
to survey your
kitchen
WEEK 2
Our Retail
Designer will
follow up with
any changes and final checklist
WEEK 3
Your kitchen
order will go to our craftsmen in
our British workshop
WEEK 4/5
Your kitchen will
be delivered within 4-5 weeks later
WEEK 6/8
Our Fitters will
attend your home
to start the install process
